Junior Client Advisor with Dutch

Main responsibilities

• Provide high quality telephone and email support that meets the customers’ expectations
• Deliver efficient troubleshooting and query resolution
• Be a first line of contact for our clients
• Collaborate with other departments to resolve stronger cases
• Meet deadlines with a fast-paced environment

Person Specifications

• Very good knowledge of English and Dutch - C1 minimum
• High motivation and strong customer focus
• Excellent written and verbal communication skills
• Enthusiastic approach to team work and ability to cooperate efficiently as part of our multi-lingual Contact Centre
• Good working knowledge of MS Office tools and Outlook
• Availability for full-time work from Monday till Friday
• Spotless record and strong ethos